SpecialOps | Operations Consulting for Founders

Does this
sound familiar?

Your people are working hard but progress is slow.

You're always hiring but never seem to have the right team.

Your tech stack feels disjointed and isn’t scaling with the business.

You have plenty of data, but no idea how to leverage it for growth.

Your people are working hard but progress is slow.

Your business is growing, but your processes haven’t evolved, creating inefficiencies.

Your team are focused on tasks, but no one’s measuring the impact on the bottom line.

You're always hiring but never seem to have the right team.

Your disconnected software creates friction which impacts productivity.

You have plenty of data, but no idea how to leverage it for growth.

Does this
sound familiar?

Your people are working hard but progress is slow.

You're always hiring but never seem to have the right team.

Your tech stack feels disjointed and isn’t scaling with the business.

You have plenty of data, but no idea how to leverage it for growth.

Your people are working hard but progress is slow.

Your business is growing, but your processes haven’t evolved, creating inefficiencies.

Your team are focused on tasks, but no one’s measuring the impact on the bottom line.

You're always hiring but never seem to have the right team.

Your disconnected software creates friction which impacts productivity.

You have plenty of data, but no idea how to leverage it for growth.

Testimonials

Jenny brought clarity and momentum to our rebrand, refocusing the team on tasks that delivered real value. Her approach tightened workflows and made the transition far smoother than we expected.

Michael Speight

Co-Founder, Glimp.co.nz

Jenny has been exceptional to work with. Her reliability, proactive approach, and constant drive to improve our business performance made her a valuable partner.

Claire Brown

Director of Marketing, Lyssna

Jenny combines strategic vision with sharp commercial insight, a mix that's invaluable for any founder. She drives progress with high energy and precision, while inspiring those around her to aim higher. Her focus and tenacity make her a standout.

Peter de Boer

Co-Founder, GHMM

Jenny was instrumental in shaping our partnerships program at Ortto. Her ability to ask the right questions and challenge assumptions helped us quickly identify what a successful model should look like.

Kamila Chandler

Former Global VP of Partnerships, Ortto

Jenny led our website transformation with expertise and thoroughness. Her ability to combine technical understanding with strategic oversight kept everything on track.
We felt confident from the very start.

Michael Hanley

Marketing Lead, Versalux Lighting Systems

By identifying several critical bottlenecks that had gone unnoticed, SpecialOps proposed solutions that had an measurable impact on our bottom line.

Sebastian Edwards

Founder, RescueMetrics

How we can help

Unify your teams

We align your team’s structure with your business goals, identify gaps, and ensure you’re hiring the right people for long-term success.

Optimise your processes

We audit and streamline your workflows and remove redundant tasks. This helps you operate smarter and faster, directly increasing your bottom line.

Leverage your data

We ensure your data is clean, accessible, and actionable. From setting up dashboards to leveraging insights for growth, we give you the power to make decisions that drive impact.

Consolidate your tech

We help you choose, integrate, and optimise the best tools for your business. From automating tasks to improving your tools connectivity, we ensure your technology scales with your ambitions.

About me

Jenny Down

Founder

I started SpecialOps to help founders cut through the noise and tackle their toughest operational challenges. My background spans business automation, performance marketing, and leadership, but my real strength lies in breaking problems down to first principles and addressing what’s broken. Sometimes, you have to eat glass to get things right and that’s where I thrive.

I know scaling isn’t just about growth, it’s about doing it smartly and efficiently. My focus is on eliminating the bloat so businesses can scale faster and with precision. From the ground level to long-term strategy, I understand what it takes to win.

Scale smarter with SpecialOps

We’re a specialist operations consultancy for start-ups and scaling businesses. ‍Our mission:Help you achieve more with less.. 🚀

We’re a specialist operations consultancy for start-ups and scaling businesses. ‍Our mission:Help you achieve more with less‍🚀

Increase your profit margins through operational efficiency

Does thissound familiar?

Your people are working hard but progress is slow.

You're always hiring but never seem to have the right team.

Your tech stack feels disjointed and isn’t scaling with the business.

You have plenty of data, but no idea how to leverage it for growth.

Your people are working hard but progress is slow.

Your business is growing, but your processes haven’t evolved, creating inefficiencies.

Your team are focused on tasks, but no one’s measuring the impact on the bottom line.

You're always hiring but never seem to have the right team.

Your disconnected software creates friction which impacts productivity.

You have plenty of data, but no idea how to leverage it for growth.

Does thissound familiar?

Your people are working hard but progress is slow.

You're always hiring but never seem to have the right team.

Your tech stack feels disjointed and isn’t scaling with the business.

You have plenty of data, but no idea how to leverage it for growth.

Your people are working hard but progress is slow.

Your business is growing, but your processes haven’t evolved, creating inefficiencies.

Your team are focused on tasks, but no one’s measuring the impact on the bottom line.

You're always hiring but never seem to have the right team.

Your disconnected software creates friction which impacts productivity.

You have plenty of data, but no idea how to leverage it for growth.

Fix your operational roadblocks so you can scale..🔥

Fix your operational roadblocks so you can scale‍🔥

Fix your operational roadblocks so you can scale..🔥

Fix your operational roadblocks so you can scale‍🔥

Testimonials

Jenny brought clarity and momentum to our rebrand, refocusing the team on tasks that delivered real value. Her approach tightened workflows and made the transition far smoother than we expected.

Jenny has been exceptional to work with. Her reliability, proactive approach, and constant drive to improve our business performance made her a valuable partner.

Jenny combines strategic vision with sharp commercial insight, a mix that's invaluable for any founder. She drives progress with high energy and precision, while inspiring those around her to aim higher. Her focus and tenacity make her a standout.

Jenny was instrumental in shaping our partnerships program at Ortto. Her ability to ask the right questions and challenge assumptions helped us quickly identify what a successful model should look like.

Jenny led our website transformation with expertise and thoroughness. Her ability to combine technical understanding with strategic oversight kept everything on track. We felt confident from the very start.

By identifying several critical bottlenecks that had gone unnoticed, SpecialOps proposed solutions that had an measurable impact on our bottom line.

How we can help

Unify your teams

Optimise your processes

Leverage your data

Consolidate your tech

About me

Ensure that every new hire, tool and process contributes to higher revenue..📈

Ensure that every new hire, tool and process contributes to higher revenue📈

Good ideas die when they're poorly executed.

Unify your teams. Optimise your processes. Leverage your data. Consolidate your tech.

Ready to move fast and build things?

We’re a specialist operations consultancy for start-ups and scaling businesses. ‍

Our mission:
Help you achieve more with less.. 🚀

We’re a specialist operations consultancy for start-ups and scaling businesses. ‍

Our mission:
Help you achieve more with less
‍🚀

Does this
sound familiar?

Does this
sound familiar?

Fix your operational roadblocks so you can scale
‍
🔥

Fix your operational roadblocks so you can scale
‍
🔥

Jenny led our website transformation with expertise and thoroughness. Her ability to combine technical understanding with strategic oversight kept everything on track.
We felt confident from the very start.

Ensure that every new hire, tool and process contributes to higher revenue

📈

Unify your teams.
Optimise your processes.
Leverage your data.
Consolidate your tech.